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folder Resources and Guides
Click here for up-to-date information pertaining to installation and updates, user multi-site licensing and the new PsychCorpCenter-II platform.
folder Scoring Support
Click here to view frequently asked questions related to general assessment information. Find answers and links to the most commonly discussed scoring questions.
folder Software Support
Click here to view frequently asked questions related to our most common software titles. These technical pages provide a variety of ways to get answers to the most commonly asked questions.
folder Web Support
Click here to view answers to frequently asked questions about online program system requirements, instructions on performing online tasks and solutions to problems experienced using our online sites


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document About WPPSI-III - Wechsler Preschool and Primary Scale of Intelligence
WPPSI-III is a revision of the Wechsler Preschool and Primary Scale of Intelligence test. Purpose: Accurately measure intellectual abilities in young...
30 Nov, 2008 Views: 5024
document Run-time error '75': Path/File access error
Error Description: Run-time error '75': Path/File access error Resolution: Only the user (person logged into the machine) that has installed the software will be able to...
22 Jan, 2009 Views: 3481
document What is the Preschool Language Scale, Fourth Edition (PLS-4)?
Preschool Language Scale, Fourth Edition (PLS-4) English Edition Author(s): Irla Lee Zimmerman, Ph.D.; Violette G. Steiner, B.S.; and Roberta Evatt Pond, M.A. The Newest Edition...
04 Feb, 2009 Views: 2872
document What is CELF Preschool 2
Frequently Asked Question: What is CELF Preschool 2? Answer: The CELF Preschool-2 language assessment is specifically designed for preschool aged children who are bound...
23 Nov, 2008 Views: 1897
document What is the WIAT II test?
Frequently Asked Question: What is the WIAT II test ? (Wechsler Individual Achievement Tes t® - Second Edition WIAT ® - II) Resolution: Wechsler Individual...
23 Nov, 2008 Views: 1838
document Attempting to activate WAIS-IV Scoring Assistant generates "Unable to verify license file"
Error Description: If a Windows user with non-administrative access rights attempts to activate the WAIS-IV Scoring Assistant, an error of "unable to verify license file"...
12 May, 2009 Views: 1621
document Updates to the PsychCorpCenter Platform
PsychCorpCenter is the platform on which all of your software resides. Through this platform, you are able to enter examinee data once to be used across all assessments, which...
23 Nov, 2008 Views: 1527
document Updates to the Product-Specific Software Applications
Occasionally, Pearson produces updates for our software applications. Although most of these updates are minor enhancements, some are much more critical and may include changes...
08 Oct, 2008 Views: 1423
document Runtime error 481 invalid picture
Error Description: Runtime error 481 invalid picture Resolution: This error appears to indicate a possible conflict with other software that is running at the time...
22 Jan, 2009 Views: 1417
document Is there any way to calculate the General Ability Index using the WISC-IV scoring assistant?
Frequently Asked Question: Is there any way to calculate the General Ability Index (GAI) using the WISC-IV scoring assistant?  Answer: The WISC-IV General...
23 Nov, 2008 Views: 1374
Recent articles
 
document Does the Bayley-III allow an adjustment for prematurity in calculating the child’s age at the time of testing?
Frequently Asked Question: Does the Bayley-III allow an adjustment for prematurity in calculating the child’s age at the time of testing? Answer: Yes, for the...
01 Jul, 2009 Views: 2
document Which of the WPPSI-III subtests are in Stimulus Book 1 and which subtests are in Stimulus Book 2?
Frequently Asked Question: Which subtests are in Stimulus Book 1 and which are in Stimulus Book 2? Answer: The WPPSI-III Stimulus Book 1 contains the...
01 Jul, 2009 Views: 4
document Can I upgrade my WISC-IV kit to a WISC-IV Integrated Kit?
The WISC-IV is made up of 15 subtests.  For current owners of the WISC-IV, the WISC-IV Integrated Upgrade Kit (item number 0158983106) adds 16...
30 Jun, 2009 Views: 15
document Can I upgrade my WISC-IV kit to a WISC-IV Integrated Kit?
The WISC-IV is made up of 15 subtests.  For current owners of the WISC-IV, the WISC-IV Integrated Upgrade Kit (item number 0158983106) adds 16...
30 Jun, 2009 Views: 6
document PsychCorpCenter.ProductManager.IsFeatureActivated()
Error Description: TPC.PCC.Platform.Utilities.P CCException: An error occured at location: PsychCorpCenter.ProductManager .IsFeatureActivated() Error Message: No value given...
29 Jun, 2009 Views: 41
document Will all users share a common application database?
Frequently Asked Question: Will all users share a common application database? Answer: No. All PsychCorpCenter software uses a single-user database, which means...
25 Jun, 2009 Views: 269
document Serial Numbers
Serial Number Location PsychCorpCenter serial numbers can be found in four different locations, depending on product, and version of product. The first and most common location...
16 Jun, 2009 Views: 849
document Error 3721 line 315; failed to load CRViewer.dll
Error Description: Error 3721 line 315; failed to load CRViewer.dll Resolution:  If when running the report for the DKEFS Scoring Assistant you recieve the message...
12 Jun, 2009 Views: 215
document Install error cannot locate vbrun300.dll - Version 1.0
Missing file: VBRUN300.DLL (or) A:\README.HL_ These install errors occur when certain files are missing from the version 1.0 installation disks. For assistance or replacement...
09 Jun, 2009 Views: 48
document My candidate list is completely blank and I have multiple blank pages
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28 May, 2009 Views: 64
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