Click here to view frequently asked questions related to our most common software titles. These technical pages provide a variety of ways to get answers to questions, solutions to problems, and step-by-step guided instructions.
Click here to view answers to frequently asked questions about online program system requirements, instructions on performing online tasks and solutions to problems experienced using our online sites
Click here to view frequently asked questions related to general assessment information and specific Pearson product support information. Find answers and links to the most commonly discussed scoring questions.
The following includes important facts about the installation, licensing, and product updates for The Psychological Corporation Center (PCC) software. Please read this document prior to installing and/or updating your software.
Error Description:
Class does not support automation or does not support expected interface
How to Solve:
The error may indicate that CAPES did not install...
Frequently Asked Question:
Will there be Cognitive-Language Composite score similar to the BSID–II MDI? Is there an overall score available?
Answer:
At this...
Error Description:
"Unable to verify license file"
"Product license has been compromised. Please call technical support for assistance."
How to Solve:
If a Windows...
Our software applications include a License Agreement, which outlines the terms and use of the software. You must agree to the licensing conditions during the installation...
There is some problem that prevents printing. This error appears when the program cannot detect a printer installed on the local machine. You must have a printer installed or...
Error Description:
An error occurred at location: PCCInterop.DataTransfer.GetVer sion()
Error Message: Could not load file or assembly 'System.EnterpriseServices.Wra...
In recognition of emerging demographic and clinical trends as well as the aging population in Canada, the WAIS-IVCDN was developed to provide you with the most advanced...
Frequently Asked Question:
Can my other PsychCorpCenter software titles be imported into PCC-II?
Answer:
At this time, the ability to import other PsychCorpCenter...
Error Description:
Run-time error '75': Path/File access error
How to Solve:
Only the user (person logged into the machine) that has installed the software will be...